Terms & Conditions

Welcome to Teklava. These Terms & Conditions govern your access to and use of Teklava.com and your purchase of products through our website.

By accessing, browsing, or purchasing from Teklava.com, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Definitions

For the purposes of these Terms & Conditions:

• "Teklava", "We", "Us", or "Our" refers to Teklava.com.
• "Website" refers to https://teklava.com.
• "Customer", "You", or "Your" refers to any individual or entity accessing the website or purchasing products from Teklava.
• "Product" refers to any gadget, electronic item, accessory, or other product offered through Teklava.com.
• "Order" refers to a purchase request submitted by a customer through the website or other approved ordering channels.

2. Use of Our Website

You agree to use Teklava.com only for lawful purposes and in a manner that does not violate these Terms & Conditions or applicable laws.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our systems.
• Interfere with the security or functionality of the website.
• Copy, reproduce, or misuse our website content without permission.
• Submit false, misleading, or fraudulent information.
• Use automated methods to access or collect website information without authorization.

3. Customer Accounts

Certain features of Teklava.com may require you to create an account. You are responsible for providing accurate information and keeping your account credentials secure.

You are responsible for activities conducted through your account. If you believe that your account has been accessed without authorization, please contact Teklava immediately.

Teklava reserves the right to suspend or terminate accounts that are used in violation of these Terms & Conditions.

4. Product Information

We make reasonable efforts to provide accurate product names, descriptions, specifications, images, prices, and availability information on Teklava.com.

However, product packaging, appearance, specifications, accessories, or other details may occasionally differ from website images or descriptions due to manufacturer updates or supplier changes.

5. Product Prices

Product prices displayed on Teklava.com are subject to change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. However, in the event of an obvious pricing error, technical error, or incorrect product information, Teklava reserves the right to correct the error and, where appropriate, cancel the affected order.

Applicable delivery charges or other fees may be added to the order total where applicable.

6. Orders and Order Acceptance

Placing an order through Teklava.com constitutes a request to purchase the selected product or products.

An order may be subject to verification before it is accepted and dispatched.

Teklava reserves the right to refuse, cancel, or limit an order when necessary, including in situations involving:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent activity.
• Incorrect or incomplete customer information.
• Unusual or excessive ordering activity.
• Operational or technical issues.

7. Order Confirmation

After submitting an order, you may receive an order confirmation through available communication methods such as phone, SMS, email, or website notifications.

An order confirmation does not necessarily guarantee that the product has been dispatched. Orders may require additional verification before shipment.

8. Payments

Teklava may offer different payment methods depending on product, location, availability, and current payment arrangements.

Payments made through third-party payment providers are subject to the terms and policies of those providers.

Customers are responsible for providing accurate payment information when required.

9. Delivery

Orders are delivered according to our applicable Delivery Policy.

Estimated delivery times are not guaranteed and may vary depending on location, product availability, courier operations, weather, public holidays, transportation conditions, and other circumstances.

Customers are responsible for providing a complete and accurate delivery address and active contact number.

10. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Not all products or situations may qualify for a return or refund. Eligibility may depend on product condition, reason for return, product category, and applicable policy conditions.

Customers should contact Teklava before returning any product.

11. Product Warranty

Warranty coverage, where available, is subject to the specific product, brand, manufacturer, supplier, or warranty provider.

Warranty claims are handled according to our Warranty Policy and the applicable warranty terms of the product.

Warranty does not generally cover damage caused by misuse, accidents, liquid damage, unauthorized repairs, modifications, or normal wear and tear unless specifically stated otherwise.

12. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact and delivery information.
• Reviewing product information before placing an order.
• Using products according to the manufacturer's instructions.
• Keeping order information and purchase records where applicable.
• Inspecting delivered products and reporting issues promptly.

13. Intellectual Property

Unless otherwise stated, the content available on Teklava.com, including text, graphics, logos, images, product content, design elements, and website materials, is owned by or licensed to Teklava.

You may not reproduce, copy, modify, distribute, publish, or commercially exploit our website content without prior written permission.

14. Third-Party Services and Links

Teklava.com may use or link to third-party services such as payment gateways, courier services, analytics providers, social media platforms, or other external services.

Third-party services are governed by their own terms and privacy policies. Teklava is not responsible for the independent policies or practices of third-party websites and services.

15. Website Availability

We aim to keep Teklava.com available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Website access may occasionally be interrupted due to maintenance, updates, technical problems, hosting issues, security measures, or circumstances beyond our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, Teklava shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Privacy

Your use of Teklava.com is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

18. Changes to These Terms

Teklava reserves the right to update or modify these Terms & Conditions at any time.

Changes will be published on this page with a revised Last Updated date.

Your continued use of Teklava.com after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

19. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Bangladesh, subject to any mandatory rights or protections available to customers under applicable law.